Privacy Policy

Here at Akers Removals Ltd, we take your privacy seriously and will only use your personal information to administer your account and provide the services and/or products you have requested from us.

In this privacy policy, we’ve provided details of when and why we collect your personal information and how we use and store it.

Your data is collected either when you complete one of our online contact / enquiry forms, or when you call in or email us to request our services.

We may collect the following information from you:

1. Full name

2. Contact information including email address and telephone number

3. Demographic information including postal address (current and new)

We only use your information in order to respond to your enquiry, process your booking, and carry out our services to you. Your information is not sold on to anyone else, or used for any marketing purpose.

We use third party software in order to fulfil our services to you. This includes our invoicing software system, website and contact form hosts, and card payment software. Neither these third party software nor us use your information for any other purpose than that of us providing our services to you.

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. This will be for 6 years – after which, if you are an inactive customer, your data will be destroyed / deleted.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to info@akers.uk.com.

This website uses cookies to better the user’s experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies? Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

When someone visits www.akers.uk.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

While we may have official profiles on social media platforms, users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.

This Privacy Policy may be updated from time to time so you may want to check it each time you visit our site.